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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cortney McKay

Cortney McKay

November 7, 2024

5  out of  5
rating by Cortney McKay
"I have been with Jimmy Thompson state farm since 2013 and they have always given great customer service. Lately, I have been working very closely with Makayla and she is always super friendly and knowledgeable/helpful as well as efficient and fast in her replies/getting everything done for me. Definitely recommend!"
We responded:
"Thank you, Cortney, for your kind words and continued trust since 2013. We're thrilled to hear about your positive experiences with Makayla."
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Elena Rosol

October 28, 2024

5  out of  5
rating by Elena Rosol
"I reached out to Makayla for help one evening and the next morning I had a policy active and taken care off. I am happy with State Farm and would highly recommend. Thank you so much!"
We responded:
"Thank you, Elena! We're thrilled to hear that Makayla was able to assist you promptly and efficiently. Your recommendation means a lot to us. We're glad to have you as a satisfied customer with State Farm."
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Leah Squyres

October 17, 2024

5  out of  5
rating by Leah Squyres
"Great office! Very attentive to my needs and questions! Makayla is awesome!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our office. Makayla and the team are dedicated to providing excellent service. We appreciate your feedback!"
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Karen HTown

October 4, 2024

5  out of  5
rating by Karen HTown
"Called and spoke with Mariah, answered all my questions and was super sweet!!! After my interaction with her I'm definitely switching to this office!"
We responded:
"Thank you, Karen! We're thrilled to hear about your positive experience with Mariah. We look forward to welcoming you to our office and providing you with excellent service."
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Jessica Garcia

October 2, 2024

5  out of  5
rating by Jessica Garcia
"MaKayla is an amazing agent! She helped me find a plan that best suits my needs and my budget. Thank you, MaKayla, for your diligence and efficiency."
We responded:
"Thank you, Jessica, for your kind words! We're thrilled to hear that MaKayla provided you with excellent service and found a plan that fits your needs and budget. Your satisfaction is our priority."
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Jane Yancy

October 1, 2024

5  out of  5
rating by Jane Yancy
"Makayla was a absolute delight. She answered all of our questions with concern and patience. My husband and myself felt relaxed and we left satisfied with our visit."
We responded:
"Thank you, Jane! We're thrilled to hear that Makayla provided such excellent service. Your satisfaction is our top priority, and it's wonderful to know you and your husband felt relaxed and well-informed. We appreciate your kind words and your trust in our agency."
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S M

October 1, 2024

5  out of  5
rating by S M
""We have been with State Farm for a long time and have always been pleased. The agents at the Willis location, especially Makayla T. and everyone else before her, have always been courteous, professional, and patient. They understand that we prefer to communicate via email and text messages. We are confident that any concerns will be taken care of promptly!""
We responded:
"Thank you for your kind words and loyalty. We're delighted to hear that Makayla. and our team have met your expectations. Your satisfaction and confidence in our service mean a lot to us. We appreciate your continued trust in State Farm."
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Derek H

September 27, 2024

5  out of  5
rating by Derek H
"State Farm Agent Makayla is awesome at Jimmy Thompson State Farm and has helped me out with my roof claim, multiple vehicle claims, and with the damage caused by hurricane Berly!!"
We responded:
"Thank you, Derek, for your kind words! We're thrilled to hear that Makayla has been able to assist you with your claims. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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K R

September 27, 2024

5  out of  5
rating by K R
"We have always worked with the front office and with Anthony since returning to Texas. This is a very professional staff and Anthony is always prepared with options when I visit the office to discuss our home and auto policies."
We responded:
"Thank you for your kind words. We're delighted to hear that Anthony and our front office team have provided you with professional service and helpful options for your home and auto policies. We appreciate your trust in us!"
Profile photo of Christina Tolbert

Christina Tolbert

September 26, 2024

5  out of  5
rating by Christina Tolbert
"Application process is easy as can be! Makayla is fantastic and makes sure I get the exact coverage I wanted at a great rate."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Makayla provided you with excellent service and helped you find the perfect coverage."
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Emily Johnson

September 26, 2024

5  out of  5
rating by Emily Johnson
"This place is great! Makayla is awesome and was such a huge help! Thanks for helping me get the best rate that I could find!! I recommend her and this business!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
Profile photo of Raven Smith MSN, APRN, FNP-C

Raven Smith MSN, APRN, FNP-C

September 25, 2024

5  out of  5
rating by Raven Smith MSN, APRN, FNP-C
"Thank you so much Jamie for your help and expertise on my insurance needs. You were very helpful and pleasant to speak with. Also, thanks for asking about other insurance needs i did not know you covered. Satisfied. Katherine Mitchell"
We responded:
"Thank you, Katherine, for your kind words and positive review. We're delighted Jamie could assist you with your insurance needs and provide valuable information. Your satisfaction is our priority. We appreciate your trust in us."
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Kayleigh Hooper

September 25, 2024

5  out of  5
rating by Kayleigh Hooper
"Makayla is on top of things for her customers! She has always taken care of my vehicle insurances, very reliable, patient and honest agent. Always ready to tackle down my questions!"
We responded:
"Thank you, Kayleigh, for your kind words about Makayla. We're thrilled to hear she has provided you with reliable and honest service. Your satisfaction is our priority, and we appreciate your trust in us for your vehicle insurance needs."
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Lacey Braun

September 24, 2024

5  out of  5
rating by Lacey Braun
"Makayla with State Farm has been absolutely amazing! She goes above and beyond! Would recommend them to all!"
We responded:
"Thank you, Lacey! We're thrilled to hear that Makayla has provided exceptional service. Your recommendation means a lot to us. We appreciate your trust in our team and look forward to continuing to meet your insurance needs."
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Teri Bales

September 23, 2024

5  out of  5
rating by Teri Bales
"Makayla was awesome in assisting me with adding an additional vehicle to my policy! Done in minutes flat!! Great job Makayla! Thank you so much for your help!"
We responded:
"Thank you, Teri, for your kind words! We're thrilled to hear that Makayla provided you with excellent service and made the process quick and easy. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Mary Bucek

September 23, 2024

5  out of  5
rating by Mary Bucek
"McKayla was very helpful, knowledgable & professional to work with. I would recommend Jimmy Johnson State Farm for anyone looking for a good insurance experience!"
We responded:
"Thank you, Mary! We're thrilled to hear that McKayla provided you with such a positive experience. Your recommendation means a lot to us."
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Patricia Cawley

September 19, 2024

5  out of  5
rating by Patricia Cawley
"Gavin and Jamie were both very helpful and answered all my questions."
We responded:
"Thank you for your kind words! We're delighted to hear that Gavin and Jamie were able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback."
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Jose Romo

September 16, 2024

5  out of  5
rating by Jose Romo
"Jamie was very professional and knowledgeable, had great patience and superb personality. Thanks Jamie"
We responded:
"Thank you, Jose, for your kind words about Jamie. We're thrilled to hear about your positive experience and appreciate your recognition of Jamie's professionalism and knowledge. Your feedback is greatly valued."
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scott

September 12, 2024

5  out of  5
rating by scott
"Service was awesome!! They take the time too listen and explain there policies!! Great help!! Highly recommend!! Jamie was incredible!! Helped with my issues!! Thanks"
We responded:
"Thank you, Scott, for your kind words! We're thrilled to hear that Jamie and our team provided you with excellent service and clear explanations. Your recommendation means a lot to us."
Profile photo of Ever Winters

Ever Winters

September 12, 2024

5  out of  5
rating by Ever Winters
"Makayla was Responsive and super friendly. Highly recommend :)"
We responded:
"Thank you for your kind words! We're thrilled to hear that Makayla provided you with responsive and friendly service. Your recommendation means a lot to us."
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Katie Bell

September 11, 2024

5  out of  5
rating by Katie Bell
"Makayla has been amazing throughout my accident process, so quick about answering all my questions and helping things to go through fast. So thankful for her excellent service and kindness!!!"
We responded:
"Thank you, Katie! We're thrilled to hear about your positive experience with Makayla. Your kind words and appreciation mean a lot to us. We're here to help whenever you need us."
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Kyle Braquet

September 10, 2024

5  out of  5
rating by Kyle Braquet
"Our Representative at State Farm,Makayla, has been absolute pleasure to work with. We recently filed a hurricane damage claim on our travel trailer and she made the entire process painless. She provided all information and updates I requested promptly and is now my " go to" for any additional information I might need. Thank you so much Makayla!"
We responded:
"Thank you, Kyle, for your kind words! We're thrilled to hear that Makayla made your claim process smooth and efficient. Your satisfaction is our priority, and we appreciate your trust in us. We'll be sure to pass along your compliments to Makayla."
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Megan Ragland

September 9, 2024

5  out of  5
rating by Megan Ragland
"Makayla has been absolutely amazing with everything! Highly recommended!!"
We responded:
"Thank you, Megan! We're thrilled to hear that Makayla has provided you with exceptional service. Your recommendation means a lot to us."
Profile photo of Jamie Whitley

Jamie Whitley

August 30, 2024

5  out of  5
rating by Jamie Whitley
"My husband and I have been with State Farm for years. As we have come into a little financial hardship, among most people these days, Jamie at State Farm has gone above and beyond to help us get a better monthly statement, all while allowing us to still have the coverage we need. If y’all need a good insurance girl, contact Jamie. Thank you so much for working with us and all your hard work. You are amazing!"
We responded:
"Thank you, Jamie, for your kind words. We're thrilled to hear that Jamie was able to assist you during a challenging time. Your satisfaction and peace of mind are our top priorities. We appreciate your trust and loyalty to State Farm."
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lorraine dotting

August 21, 2024

5  out of  5
rating by lorraine dotting
"I just to say that JAIME at Jimmy Thompson's State Farm Insurance is amazing. She is efficient, and courteous. She gave me a policy when I was having difficulty with others. She took care of me so well that I also referred my sister who got a policy with ease. Thank you Jaime, from the bottom of my head. You do a Great job."
We responded:
"Thank you, Lorraine, for your kind words about Jaime. We're thrilled to hear she provided you with excellent service and helped your sister as well. Your referrals and appreciation mean a lot to us. Thank you for choosing our agency!"