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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brent Hranicky

October 27, 2025

5  out of  5
rating by Brent Hranicky
"Bailey was very helpful and deserves a high rating! Thanks again, Bailey!"
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Carlos Romo

October 20, 2025

5  out of  5
rating by Carlos Romo
"Anthony Keller helped me set up Renter's insurance and he did quickly and effectively! Explained everything in detail and did it with a great attitude!"
We responded:
"Thank you, Carlos, for your feedback! We're glad to hear that Anthony was able to assist you efficiently and with a positive attitude. If you have any more questions or need further assistance, feel free to reach out. Take care!"
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Julian Kowis

October 14, 2025

5  out of  5
rating by Julian Kowis
"Professional and did a good job"
We responded:
"Thank you, Julian, for your feedback. We're glad to hear that you found our service professional and satisfactory. If you need any further assistance, feel free to reach out."
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Tim Wren

October 14, 2025

5  out of  5
rating by Tim Wren
"Wes very helpful transferring my old insurance to my new insurance with state farm insurance Give me a great quote and made everything simple. Received my new card immediately after sign up."
We responded:
"Thank you, Tim, for your feedback. It's great to hear that Wes made your transition to State Farm smooth and straightforward. We're here to help whenever you need us."
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Paul Wyatt

October 9, 2025

5  out of  5
rating by Paul Wyatt
"From EDS, thank you again for everything y'all do and for your excellent customer service over this last 7 years. Here is to another 7!"
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Geoff Biehl

September 24, 2025

5  out of  5
rating by Geoff Biehl
"Mariah was a pleasure. She took care of my request and made it easy and quick."
We responded:
"Reading this made our day, Geoff! Thanks for the five-star love—we’re always here when you need us! "
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Ed Dusablon

September 24, 2025

5  out of  5
rating by Ed Dusablon
"Met with Jamie to review policy renewal. She was very informative about our policy and answered questions we had! Look forward to meeting with her in October!"
We responded:
"Thank you, Ed, for taking the time to share your experience. We're glad Jamie could assist you with your policy renewal and answer your questions. We look forward to your next meeting in October!"
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Brandi Burke

September 17, 2025

5  out of  5
rating by Brandi Burke
"I recently had the privilege of working with Makayla who was so incredibly patient with me and went above and beyond to help me! I have been a State Farm customer for many years and recently had to make some adjustments to our policy. Makayla's responsiveness was incredible, she was always willing and able to answer any of my questions and I would absolutely recommend Makayla and Jimmy's office....as I have already!"
We responded:
"Thank you, Brandi, for your kind words and for being a loyal State Farm customer. It's great to hear that Makayla was able to assist you so effectively with your policy adjustments. We appreciate your recommendation and look forward to continuing to serve you."
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Russ Spillers

September 12, 2025

5  out of  5
rating by Russ Spillers
"This State Farm location is amazing and has been so helpful during the last couple of years. we have used them. Tammy specifically listens, great communication and customer service is through the roof."
We responded:
"Thank you, Russ, for your kind words and for choosing us over the years. We're glad to hear that Tammy and the team have been able to support you with excellent communication and service. We look forward to continuing to assist you with your insurance needs. Take care!"
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T Linton

September 11, 2025

5  out of  5
rating by T Linton
"Tammy did an outstanding job! Her excellent clear communication and attention to my needs made the experience seemless and easy. I do highly recommend Jimmy Thompson and if you get Tammy on the line shes a gem and will get you fixed up! Thank all yall there for the fast help and years of good service."
We responded:
"Thank you, T Linton, for your kind words and recommendation. We're delighted to hear that Tammy provided you with such excellent service and clear communication. Your support means a lot to us."
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Albert Barnes

September 3, 2025

5  out of  5
rating by Albert Barnes
"Quick,easy great customer service"
We responded:
"Thanks, Albert! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Gus Newbury

August 21, 2025

5  out of  5
rating by Gus Newbury
"Mariah was very professional and responsive to my request. She does State Farm proud!"
We responded:
"It’s wonderful to hear such positive feedback, Gus! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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S. Cook

August 19, 2025

5  out of  5
rating by S. Cook
"Mariah is always wonderful to work with. She is very knowledgeable, friendly, and quick to respond."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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jonathan adams

August 14, 2025

5  out of  5
rating by jonathan adams
"Transferred my account here when I moved to Willis. This agency has been extremely helpful and very friendly, even with all my many changes to my policies."
We responded:
"Thank you, Jonathan, for your review and for choosing our agency after your move to Willis. We're glad to hear that our team has been helpful and friendly with your policy changes. If you need anything else, feel free to reach out."
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Hailey McConnell

August 8, 2025

5  out of  5
rating by Hailey McConnell
"Makayla is great and helpful!"
We responded:
"Thank you, Hailey, for your feedback! We're glad to hear that Makayla was able to assist you effectively. We appreciate your support!"
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Amanda Reilly

August 7, 2025

5  out of  5
rating by Amanda Reilly
"There are several State Farm agents out there, but this one is hands down the best. He has some of the most helpful people working there. Makayla Tolbert has absolutely wonderful to us and our company. I highly recommend them."
We responded:
"Thank you, Amanda, for your generous feedback. We're grateful to have Makayla and the team making a difference for you and your company. Your recommendation means a lot to us."
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Antonio Bollinger

August 7, 2025

5  out of  5
rating by Antonio Bollinger
"Great customer service! Fair prices. Tammy was a big help."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you! "
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Natalia Pérez

August 7, 2025

5  out of  5
rating by Natalia Pérez
"Makayla, is very attentive every time I have a concern on my insurance account. She always reply so quickly and resolve any issue I have. Thank you so much!"
We responded:
"Thank you, Natalia, for your feedback! We're glad to hear that Makayla has been attentive and quick in addressing your concerns. We appreciate your support and look forward to continuing to assist you with your insurance needs."
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Kassi Arrowood

August 6, 2025

5  out of  5
rating by Kassi Arrowood
"Everyone is super helpful and rates are good. And Makayla was so nice and patience with me. Very grateful for the solid team there at Jimmy Thompson Statefarm!"
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Sid Brockman

August 6, 2025

5  out of  5
rating by Sid Brockman
"Bailey Attaway was a tremendous help in explaining and identifying opportunities with my insurance coverage. I was renewing home, auto, and umbrella coverage, which Bailey was very knowledgeable, with all three types of policies. She made a very complicated renewal process very easy, with her helpfulness, expertise. and attitude. I will definitely call Bailey next year, when I renewal my insurance."
We responded:
"Thank you, Sid, for your feedback. It's great to hear that Bailey was able to make your renewal process smooth and informative. We look forward to assisting you with your insurance needs in the future."
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karbri1000

July 30, 2025

5  out of  5
rating by karbri1000
"Tammy did an amazing job addressing all my issues and concerns. She was pleasantly friendly, professional, and knowledgeable. Oh..and quick."
We responded:
"Thank you, karbri1000, for your feedback! It's great to hear that Tammy was able to assist you effectively and quickly. We appreciate your support and look forward to serving you again."
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Skye Teasdale

July 29, 2025

5  out of  5
rating by Skye Teasdale
"Makayla went above and beyond helping me understand my policies and saved me money finding me discounts and better policies that other past agents missed or failed to mention. On top of that her follow up & communication was excellent as well. I am very happy with State Farm and their service and highly recommend them."
We responded:
"Thank you, Skye, for your feedback! It's great to hear that Makayla was able to assist you effectively and find you the best options. We appreciate your recommendation and look forward to continuing to serve you."
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Sarah Shiver

July 25, 2025

5  out of  5
rating by Sarah Shiver
"Mariah"
We responded:
"Thank you, Sarah, for your review and the perfect rating! We're glad to hear that Mariah was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. "
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Chelsea Wallace

July 15, 2025

5  out of  5
rating by Chelsea Wallace
"Great service! Have had no problems in the almost 5+ years I’ve used them"
We responded:
"Thank you, Chelsea, for your feedback! It's fantastic to hear that you've had a positive experience with us over the years. We look forward to continuing to serve you."
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Elizabeth Atkins

June 25, 2025

5  out of  5
rating by Elizabeth Atkins
"LOVE the 5-star customer service that I get from Makayla. While she was out on maternity leave, the service was not up to par with what this office usually produces. THANK YOU Makayla for all that you do."
We responded:
"Thank you, Elizabeth, for your feedback and for recognizing Makayla's exceptional service. We're glad to have her back and are committed to maintaining the high standards you expect. Your support means a lot to us. "