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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ryan breese

May 5, 2025

5  out of  5
rating by ryan breese
"Tammy was great helping make changes to our policies."
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Thomas Richter

April 29, 2025

5  out of  5
rating by Thomas Richter
"Jamie did an excellent job for me.She was courteous, professional and addressed all of my needs"
We responded:
"Thank you for sharing your positive experience with Jamie! We are thrilled to hear that she provided excellent service and addressed all your needs."
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Michael Leone

April 27, 2025

5  out of  5
rating by Michael Leone
"Thank you!"
We responded:
"Thank you, Michael, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
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DC Haarhoff

April 24, 2025

5  out of  5
rating by DC Haarhoff
"Mariah helped us get new insurance on a vehicle we were purchasing. She did a particularly noteworthy job providing us with the policy QUICKLY while we were sitting with the salesman. I appreciated her efficiency and good communication skills. Thanks, Mariah!"
We responded:
"Thank you, DC Haarhoff, for sharing your experience with us. We're glad to hear that Mariah was able to assist you efficiently and effectively during your vehicle purchase. We appreciate your feedback and look forward to serving you again in the future."
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The Millers

April 23, 2025

5  out of  5
rating by The Millers
""We have been with State Farm for many years and have always been pleased. The agents at the Willis location are top tier: Tammy B., Mariah W., Makayla T. and everyone else that work there or have in the past ,have always been courteous, professional, and patient. We are always confident that any concerns will be taken care of promptly and professionally."
We responded:
"Thank you for your kind words and loyalty. We're delighted to hear that Makayla. and our team have met your expectations. Your satisfaction and confidence in our service mean a lot to us. We appreciate your continued trust in State Farm."
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Benita Varner

April 23, 2025

5  out of  5
rating by Benita Varner
"I've been with State Farm for years, and every interaction with Jimmy Thompson’s office in Willis has been smooth and professional. Most recently, I worked with Tammy, and she was absolutely fantastic—knowledgeable, friendly, and efficient. This team consistently makes insurance easy and stress-free. Highly recommend this office to anyone looking for great service and support!"
We responded:
"Thank you, Benita, for your kind words and for being a loyal customer over the years. We're glad to hear that Tammy and the team have made your experience with us smooth and stress-free. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service."
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Rocky Mangharam

April 22, 2025

5  out of  5
rating by Rocky Mangharam
"Excellent service. Natalia was super helpful with giving us option to get the premium perfect to suit our budget."
We responded:
"Thank you, Rocky, for your kind words and for taking the time to share your experience! We're thrilled to hear that Natalia was able to assist you in finding the perfect premium for your budget. We appreciate your trust in us and look forward to serving you in the future."
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Kathleen Nitschmann

April 9, 2025

5  out of  5
rating by Kathleen Nitschmann
"Thank you so much Tammy! Always the best customer service!"
We responded:
"Thank you, Kathleen! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
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Margaret Thomas

April 8, 2025

5  out of  5
rating by Margaret Thomas
"I absolutely love this particular place because they go above, and beyond to make sure their clients are satisfied. Thank you for everything you guys do! Thank you Mrs.Tammy!💜"
We responded:
"Thank you Yvonne - we absolutely love making sure you are well taken care of!!"
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Larissa Babbie

April 8, 2025

5  out of  5
rating by Larissa Babbie
"Mariah is the best! Great customer service all around at that office."
We responded:
"A great review from a great customer like you Larissa! We appreciate you and are always here to help with your insurance needs!"
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Shannon Denson

March 28, 2025

5  out of  5
rating by Shannon Denson
"Mariah was absolutely great today. Got the information to me in a very timely manner. Loved working with her"
We responded:
"Thank you, Shannon, for your wonderful feedback! We're thrilled to hear that Mariah provided you with excellent service and timely information. We look forward to assisting you again in the future! "
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Sharon Lasseter

March 28, 2025

5  out of  5
rating by Sharon Lasseter
"Thank you Tammy for taking time to fully review the renewal of my home and auto policies. She is knowledgeable, thorough and friendly. I appreciate the excellent service!"
We responded:
"Thank you, Sharon, for your kind words and for recognizing Tammy's efforts. We're thrilled to hear that you had a great experience with your policy renewal. Your satisfaction is our top priority, and we appreciate your trust in us!"
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Vic Villa

March 25, 2025

5  out of  5
rating by Vic Villa
"I recently had an issue with my policy and Mariah not only resolved the issue but made sure to keep me in the loop step by step along the way. Bringing all my worries to an end. Thanks Mariah!"
We responded:
"Thanks for the shout out Vic! Anthony is a champ. "
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Amber Mittasch

March 20, 2025

5  out of  5
rating by Amber Mittasch
"Great experience Mariah is great she took care what I needed highly recommend"
We responded:
"We appreciate your support, Amber! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Colleen Helton

March 14, 2025

5  out of  5
rating by Colleen Helton
"I had the pleasure of working with Anthony, and he was absolutely fantastic. From the very beginning, he was incredibly helpful and understanding, ensuring that all of my questions were answered. His reassuring and caring approach made the entire process so much easier and stress-free. It’s clear that he genuinely cares about his clients. I highly recommend Anthony for anyone in need of exceptional customer service!"
We responded:
"Thank you, Colleen, for your wonderful feedback! We're thrilled to hear about your positive experience with Anthony. Your recommendation means a lot to us, and we're delighted to have made the process stress-free for you. We appreciate your trust in our team!"
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Kenneth Drake

March 13, 2025

5  out of  5
rating by Kenneth Drake
"Mariah was great to converse with. We had been a State Farm client ~7+ years ago with Debora English (awesome person) on 1488 for about 25 years. When we moved to Willis we looked for a more local agent. Farmers and then Liberty Mutual. We research every year to save $$$. Talking with both Mariah Harris and Tory Sagreiros has been extremely productive. Both are superb to work with. I'm glad to be back with State Farm"
We responded:
"Kenneth, thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Toby Mclaughlin

March 13, 2025

5  out of  5
rating by Toby Mclaughlin
"Mariah did an excellent job getting my new vehicle added to my policy and getting me the necessary paperwork very quickly"
We responded:
"Thank you, Toby, for your kind words and the 5-star rating! We're happy to hear that Mariah did a great job updating your policy. We really appreciate your feedback, and it encourages us to keep providing great service. If you need any more help, just let us know!"
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Steve Madsen

March 10, 2025

5  out of  5
rating by Steve Madsen
"Mariah was great, friendly and professional. Had to change policy to new car was in and out in less than 15 min. Outstanding!"
We responded:
"Thanks, Steve, for your great feedback! We're delighted that Mariah offered you efficient and friendly service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!"
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Roberto Corral

March 10, 2025

5  out of  5
rating by Roberto Corral
"Mariah was really helpful with my home insurance. She took the time to explain everything clearly and made the whole process a lot easier. I appreciated how friendly and professional she was throughout. Definitely recommend reaching out to her if you need help with insurance!"
We responded:
"Thank you so much, Roberto, for your amazing feedback! We're so happy to hear that Mariah made your home insurance experience smooth and informative. Your recommendation truly means the world to us! If you ever need anything else, don’t hesitate to reach out anytime. We really appreciate your trust in our services!"
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Maria Bodega

March 6, 2025

5  out of  5
rating by Maria Bodega
"Helpful and polite. My grandfather used State Farm his whole life and I’m happy I can do the same. I have used other agents at State Farm who unfortunately tried to overcharge me, but at Jimmy’s office my experience has been quite positive. My advice to anyone however is don’t expect other people to do your work for you! It’s your job to understand your policies etc; read the paperwork and ask questions. I skipped that myself and made assumptions about my policy which was my own fault. This office explained the truth to me and we got it cleared up quickly."
We responded:
"At our agency, we firmly believe that exceptional insurance begins with building strong and meaningful relationships with our clients. We want to take a moment to express our heartfelt gratitude to you, Maria, for allowing us to be a part of your journey. Your trust means the world to us, and we want you to know that we are always here for you, ready to support you every step of the way!"
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Daphne Hesse

March 6, 2025

5  out of  5
rating by Daphne Hesse
"The office is always helpful when I need them. I call and if they can’t get answer right away, they get back to me. Tammy helped me today and answered all my questions and went above and beyond. All have been great! Always friendly and ready to help."
We responded:
"Thank you for recognizing Makayla, Mayra, and Tyler for their exceptional service. We are glad to hear that you have had positive experiences with our team. We appreciate your feedback and look forward to assisting you in the future."
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S. Harrison

March 5, 2025

5  out of  5
rating by S. Harrison
"I've been insured with Statefarm for over 30 years and have no plans to change. The staff at Jimmy Thompson's agency are amazing! Makayla is always very knowledgeable, helpful and patient! She takes care of me anytime I call!"
We responded:
"Thank you for your kind words and for being a loyal customer for over 30 years. We're thrilled to hear about your positive experiences with our team, especially Makayla. Your satisfaction is our priority, and we appreciate your continued trust in us."
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Jeanie Hagewood

March 1, 2025

5  out of  5
rating by Jeanie Hagewood
"Tammy Black was so amazing and so helpful I really appreciated her help and she is a truly wonderful to work with"
We responded:
"We appreciate your support, Jeanie! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Tracy Rodgers

February 27, 2025

5  out of  5
rating by Tracy Rodgers
"I’ve had nothing but a good experience since I changed over to State Farm . Every question I have, Jaime takes care of me and she is so kind and knowledgeable. She always returns my calls and helps me with anything I need."
We responded:
"Thank you, Tracy! We're thrilled to hear about your positive experience with Jaime and our team. Your satisfaction is our priority, and we're here to help whenever you need us. We appreciate your trust in State Farm!"
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Larry Darlin

February 24, 2025

5  out of  5
rating by Larry Darlin
"Mariah was and always is great at assisting me when I'm in need of service and information thank you mariah"