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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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everett crocker

August 20, 2026

5  out of  5
rating by everett crocker
"Very nice 🙂 and helpful thanks"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Vicki LaCombe

August 20, 2026

5  out of  5
rating by Vicki LaCombe
"My experience with your agency was terrific. Jordan Jones was very professional while at same time placing me at such ease and making me comfortable.I had my young grandson with me and was afraid it would not be an easy task as to how he may behave but she was very good with him as well and helped to make the experience go well. She helped me make the best choices for my coverage."
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Nicholas Giese

August 20, 2026

5  out of  5
rating by Nicholas Giese
"Mis Jordan Jones Thank you!! Went over the top to help me get what I needed. 😊"
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James J

August 18, 2026

5  out of  5
rating by James J
"Helped with setting up renters insurance quickly"
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Darla Blacketer

August 18, 2026

5  out of  5
rating by Darla Blacketer
"I had an issue today and called the State Farm office. Bailey answered the phone and was very knowledgable, courteous and professional. She solved the problem in a matter of minutes."
We responded:
"Thank you, Darla, for sharing your experience! We're glad Olivia could assist you and answer all your questions. We appreciate your feedback and support."
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Jim Kay

August 17, 2026

5  out of  5
rating by Jim Kay
"Tammy was thorough and very patient as we reviewed several polices. 100% recommended"
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Sherri Seals

August 17, 2026

5  out of  5
rating by Sherri Seals
"We have delt with State Farm for 44 years and would recommend them highly. I have worked with Anthony and Bailey with State Farm - Jimmy Thompson. They are exceptional people which I will definitely do business with again. They are both on top of every issue we had. Great service guys."
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Victor Terry

August 15, 2026

5  out of  5
rating by Victor Terry
"Thank Celest for your exemplified proper professionalism with great interpersonal communication skills. I will be contacting you soon for auto insurance"
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Margaret Nikel

August 14, 2026

5  out of  5
rating by Margaret Nikel
"GOOD SERVICE.
The human touch is best.
Everyone was knowledgeable, listened to my concerns and worked quickly to answer questions.
Nice to speak to a live local person not AI or call center from who knows where.
Jordan was delightful: pleasant and friendly."
We responded:
"Thank you, Margaret, for your kind words. We're glad to hear that our team, especially Tori, was able to assist you effectively and provide the personal touch you value. We appreciate your feedback and look forward to serving you again."
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Nathalie Sabatier

August 14, 2026

5  out of  5
rating by Nathalie Sabatier
"Bailey at State Farm provided outstanding customer service from start to finish. She was knowledgeable, patient, and took the time to explain all of my coverage options without making me feel pressured. She responded quickly to my questions, made the entire process smooth and stress-free, and ensured I had the right coverage for my needs. It's refreshing to work with someone who genuinely cares about their clients and goes the extra mile to help. I highly recommend Bailey to anyone looking for professional, friendly, and reliable insurance service."
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Rich Shirley

August 12, 2026

5  out of  5
rating by Rich Shirley
"Tammy did a great job going over my various policies. She was very knowledgeable and explained the coverages clearly."
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Mark Moore

August 12, 2026

5  out of  5
rating by Mark Moore
"Tammy was very helpful today helping me with my change of address! Great customer service and great staff with this company."
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Candice Lork

August 12, 2026

5  out of  5
rating by Candice Lork
"Celest was great, she thoroughly walked me the process of getting everything set up correctly....Thanks Celest for all your help!"
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Billie Perry

August 11, 2026

5  out of  5
rating by Billie Perry
"Celest Watson explained everything well very nice and professional"
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Kevin Anderson

August 11, 2026

5  out of  5
rating by Kevin Anderson
"Celest was great. Made the process simple. She has a wonderful personality. Awesome."
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Sheron Jones

August 11, 2026

5  out of  5
rating by Sheron Jones
"Celest was very helpful and took great care of me."
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Stan Stone

August 7, 2026

5  out of  5
rating by Stan Stone
"Tammy did the most important thing, she listened to what I had to say first. Sometimes vendors just take off talking and that is irritating to a customer. She was patient. She worked through what I needed and we got things done."
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Cheryl

August 6, 2026

5  out of  5
rating by Cheryl
"Shannon was fantastic with helping my family obtain multiple policies. Thank you for all your help!"
We responded:
"Thank you, Cheryl, for your feedback! Shannon is great at assisting families with their insurance needs, and we're glad she could help you with multiple policies. We appreciate your support."
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Sheri Ennis

August 5, 2026

5  out of  5
rating by Sheri Ennis
"Thank you Jordan Jones for your getting me a quote on my motorcycle, great job, fast and reliable."
We responded:
"Thank you for the feedback, Sheri! We are glad to know Jordan was able to provide you great service and quickly assist with your needs. We appreciate your business!"
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David Ferreira

August 5, 2026

5  out of  5
rating by David Ferreira
"As always, great service! Jordan Jones was exceptional in helping me find the right insurance and options to cover my shiny new golf cart. We've been with Jimmy Thompson's team for a few years now, and have been very happy with the level and quality of service we receive."
We responded:
"Congrats on the new addition, David! We are very happy to hear that Jordan could provide exceptional service to get you squared away, and even more so to have you with us all these years! Thank you for your continued support!"
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Javier Rodriguez

August 2, 2026

5  out of  5
rating by Javier Rodriguez
"Tammy was amazing at explaining my policy I recommend there services"
We responded:
"Thank you for the 5-stars, Javier! So happy to hear Tammy was able to do an amazing job explaining your policy thoroughly. We look forward to assisting you in the future!"
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Laura Spengel

July 31, 2026

5  out of  5
rating by Laura Spengel
"Tammy is the best! Needed an insurance card with my newly insured 16 year old’s son name on it. She made it happen and FAST!"
We responded:
"Thank you for your feedback, Laura! We appreciate your business and are glad to hear Tammy was able to quickly take care of your needs!"
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EILEEN LEMAY

July 27, 2026

5  out of  5
rating by EILEEN LEMAY
"Tammy took time to review our policies. She was detailed, thorough and articulate and gave us confidence that we have the appropriate coverage. Tammy was particularly patient with our questions and made sure we understood our policies. We look forward to continuing our long-time relationship with State Farm. Please thank Tammy for us."
We responded:
"Thank you, Eileen! We're happy to hear you had a good experience with our team. If you have any questions or need more help, just let us know."
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Alston Toney

July 23, 2026

5  out of  5
rating by Alston Toney
"My family has been with State Farm for generations and the insurance has taken care of us over the years. Jimmy Thompson group has been an amazing to us and a great representation of the brand. They always call to check in if they think they can help with bettering our policy. Jordan Jones is the friendly agent to call and help with anything I need. The check-in's and care are completely above and beyond."
We responded:
"Thank you Alston, for your very kind words about your experience! We are very glad to hear Jordan was able give you such friendly service, and that we have been able to go above and beyond for both you and your family over the years. Your feedback is greatly appreciated, and we look forward to assisting you in the future! "
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Karan Jackson

July 20, 2026

5  out of  5
rating by Karan Jackson
"Jordan has been so helpful and answering all my questions. Helping me find what would work for me and my granddaughter."
We responded:
"We greatly appreciate your feedback, Karan! Happy to know Jordan was able to thoroughly answer your questions and assist in getting your family's needs taken care of! Thank you for your support, we look forward to assisting you in the future."